Can't connect to ReCAPTCHA? Are you trying to open ReCAPTCHA but the site is down and seems to be offline today? Check the issue below if it's idle for everyone else or just you!


Server status
80% Full


30% Full


Response time
20% Full

Ping service

In Isnotdown, you can check immediately if ReCAPTCHA works perfectly, or on the contrary, it is registering some kind of problem to offer its services.


The ReCAPTCHA service seems to be working!

ReCAPTCHA frequent failures

The reCaptcha is an evolution of the Captcha Google has made available on the websites a new technology to prevent bots interact with them. In other words, reCaptcha is the Captcha system that Google uses to detect traffic generated by automated programs or bots.

This system verifies that the Internet user is a human being by dialing a button, to skip codes Google started using algorithms, IP addresses and cookies. Through these checks Google tracks the behavior of Internet users by verifying that they are humans who browse these sites.

It is possible that trying to insert these codes in the webs reCaptcha this error message, so then indicate how you can solve.

The insert reCaptcha and is not displayed in the contact form or registration area of ​​new customers can be quite annoying. It is the most common mistake that usually appears in the multitienda configure. For Internet users can view the reCaptacha must be enabled and configured the module is the same as default prestashop. To install and activate it is done through the flange module> module reCaptcha (where you have to put public and private keys).

Troubleshooting tips
Problem solved? Still can't connect to ReCAPTCHA? Continue with Step 2.
Turn it on again. Clear internet cookies and browser cache.
Still stuck and not enjoying ReCAPTCHA, then go to Step 3.
Temporarily disable your antivirus or firewall running in the background. Now if you can access ReCAPTCHA, be aware that your security software is causing problems. Try adding ReCAPTCHA in the set of trusted sites.
DNS is a service that translates ReCAPTCHA into a machine-readable address called an IP address. In most cases, this work is done by your ISP. If only specific sites are not opening, it is likely to get corrupted.

Ask for direct help to the administrators of ReCAPTCHA

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